Interfaces to 3rd Party Devices for Hospitality

Interfaces to Third Parties

RDPWin interfaces with a wide variety of third party systems. In some cases, these peripheral interfaces require a dedicated interface bridge computer.

RDP has partnered with the RedAwning Network to offer RDP customers one interface and seamless access to the largest travel network in the world including Booking.com, Expedia.com, HomeAway/VRBO, Airbnb, Flipkey/Trip Advisor and many more major OTA’s as well as RedAwning’s own 8 proprietary websites offered exclusively to RedAwning property managers: RedAwning.com, PerfectPlaces.com, VaycayHero.com, and TravelProRentals.com, a B2B platform designed especially for use by Travel Agents.

LEARN MORE ABOUT REDAWNING

RDP has a partnership with SiteMinder to offer seamless connectivity between RDPWin and the SiteMinder database. SiteMinder is a channel manager, providing distribution of your inventory to the global market. In an age of rising choice and accessibility for curious travellers, SiteMinder is the name synonymous with the belief that technology can empower any hotel to win in a consumer-led world and unleash their potential. SiteMinder is the global hotel industry’s leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It’s this central role that has earned SiteMinder the trust of more than 30,000 hotels, across 160 countries, to generate in excess of 87 million reservations for hotels each year. For more information visit SiteMinder.

LEARN MORE ABOUT SITEMINDER

Jack Rabbit is a meta channel distribution solution. A simple and easy to use advertising platform increasing brand awareness to drive direct bookings across meta search partner sites like Google HPA, TripAdvisor, Trivago and Skyscanner.

We work to strategically place client properties across our network of industry-leading distribution partners. Our streamlined, intuitive solutions make it simple to gain exposure to a large audience and quickly grow bookings.

Web Marketing and inventory distribution. Give your guests the confidence to book direct with our innovative tool that guarantees price parity with the OTAs. Boost direct bookings with hotel websites that drive higher engagement and increase conversions. Maximize direct bookings with smart campaigns managed by an award-winning expert marketing team

In-Room & Wireless Internet Billing Interface: Nomadix

Resort Data Processing has partnered with Nomadix to help RDP customers install high-speed internet access with optional billing to the guest folio. Nomadix is the leading supplier of solutions for wired in-room Internet and wireless hot spots with solutions for properties ranging from 20 to 2000 rooms.

High speed Internet access has gone from a nice benefit to a requirement for most business guests. The question is not if a property should deploy high-speed Internet Access, but how to do it in a cost effective and profitable manner. Nomadix resellers can provide a turnkey solution to get your property up and running. The RDP-Nomadix interface can then post charges to the guest folio.

Normadix Features Include:

Guest in-room Internet with wired or wireless connection
Guests and others can connect to the Internet via wireless from anywhere in the property
Non-guests can be charged using a credit card or national wireless account
RDP-Nomadix Interface posts Internet access charges to the folio
Guests can review their folio on a television screen
Nomadix resellers provide turnkey solutions
Summary of Nomadix-RDP Internet billing Interface

Call Accounting

Automatically posts phone charges to the guest folio with no operator required. Logs every transaction to the general ledger.

Phone Actuator

Interface your phone switch to turn phones on at check-in and off at checkout as well as turn on/off phones for room moves. Depending on the switch model, RDP can control wake up calls and turn on/off message lights.

Voicemail

Turn voicemail on at check-in and off at checkout. Depending on your system, the interface can also send the guest name to the voicemail system and transfer voice messages after a room move.

Housekeeping

Change housekeeping status from the guest room. After cleaning a room, the housekeeper uses a telephone code (For Example: *4) to mark the room clean.

Point of Sale (POS)

The RDP system has the ability to post charges to guest folios and group masters. This feature can be used as a limited Point-of-Sale system for simple locations, such as selling a few items at the front desk. Many RDP customers require much more sophisticated POS features for their Restaurants, pool, Spa, Golf Course, and many other locations.

To satisfy these requirement RDP has interfaced to a wide variety of third party Point-of-sale systems as indicated on the list below. Please note that we are frequently adding new POS interfaces. The RDP sales team can help you identify the best POS system for your applications.

POS Features Include:

Automate charge posting from various outlets (restaurant, bar, spa, etc.) to the guest folio.
Enable inquiring about guest room occupancy before posting charges, if supported by your POS system.
Offer optional pre-check-in posting using the Micros standard, allowing guests to start charging items before their room is ready.
Provide optional post-check-out posting using the Micros standard, allowing guests to continue using facilities and charging items after checking out.

Room Keys

Expedite your front desk procedure and offer your guest cutting edge features with mobile keys and integrated key generation. The key card encoding feature is available with VingCard Vision 3000 (Version 4.10 or higher), VingCard Vision 6.1 or higher with RFID card/encoder, Kaba Ilco Models: 700, 710, 740, 760, 770, and 790, as well as the Saflok System 6000.

The Oracode Keyless door locks allow to remotely manage vacation rental properties, through an easy-to-use and secure web-based solution. Oracode’s unique web based keyless system uses an electronic pushbutton lock that grants access through time-sensitive codes. Since codes can be given days, months or years in advance there is no need to store or distribute keys or keycards to guests, staff or vendors.

Contact Resort Data Processing’s Sales Department to discuss which system will work best for your property.

ROOM KEY INTERFACE FEATURES

Compatible with VingCard Vision 3000 (Version 4.10)
Automated generation of key cards during check-in
Ability to create multiple key cards
Generation of room key cards during room moves
Support for single key card encoder per front desk workstation or shared by multiple workstations
Integration with Micros POS systems for charging to the room
Enhances guest satisfaction with faster check-in process
Minimizes errors by eliminating manual entry into the key card system
Works with lock models: 700, 710, 740, 760, 770, 790
Supports FDU and Atlas protocols

In Room Movie with Video Checkout

Posts charges from various in-room movie systems to the guest folio. With the Enhanced Movie Interface installed, guests can view folio transactions on their television and check-out of the RDP system.

Guests with a valid credit card on file can process their own check-outs through the movie system without visiting the front desk. Once the guest is checked out through the Enhanced Movie Interface, RDP’s availability is immediately updated and the room is marked dirty and vacant for the housekeeping department.

Lockbox

RDP interfaces with your bank’s Lockbox service, which saves you time when it comes to sending statements and processing receivables from your owners.

RDP exports the end of month owner statement information to your bank via a file mechanism. The bank processes and sends the owner statements to each owner. The MICR (Magnetic Ink Character Recognition) code is included on each statement. The bank collects and processes the payments directly into your bank account. It sends back the information in file that is imported using the Lockbox interface. The owner account is updated in RDP, showing the account has been paid.

Global Distribution System (GDS) and Other 2-Way Reservation Interfaces

Today, guests can make room reservations via the GDS by either calling a travel agent or using a GDS Travel Website. GDS Travel Websites are designed to be used directly by guests. These websites are interfaced directly to the GDS allowing rates and availability to be displayed to the guest in the same manner as travel agents. RDP has a wide variety of interfaces to GDS and other reservation systems.

Expedia 2-Way
SynXis 2-Way
InnTopia 2-Way
iHotelier 2-Way
Windsurfer by Whiteboard Labs

Central Reservations

Many companies using RDP have more than one property. RDP offers a Central Reservation option to allow reservations to be made from one location to all properties.

Features include:

Reservations database stored at the central reservations office or the property
Central reservations and onsite management
True Last Room Availability
24-Hour Internet connection

Accounting General Ledger Upload

The RDP System includes a fully integrated general ledger that captures all financial activity from all RDP modules. The RDP general ledger acts as a Sub Ledger to your primary back office accounting system, just as your payroll system is a sub-ledger. During system installation, general ledger account numbers can be assigned for the chart of accounts.

The system automatically makes all entries to these customized account numbers using standard double-entry accounting principles. At the end of each day, a balanced general ledger entry can be automatically transferred from the RDP sub ledger to your primary back office General Ledger System. Automatic transfer is supported with the following back-office systems.

FEATURES INCLUDE:

Approved Back-Office Accounting Interface Vendors
General Ledger Interface Overview for Hotels
Trust Accounting Overview for Vacation Rentals and Condominium Hotels

Intelity ICE

The RDP system interfaces with Intelity’s ICE (Interactive Customer Experience) program. ICE allows guest to enter requests such as room service, schedule spa treatments, purchase show tickets, request wake up calls, etc. from a web-enabled device. The ICE interface accesses a subset of the RDP database using the RDP API. This information allows the guest to see their folio and post charges directly from the ICE device in the room.

Glad To Have You Interface

RDP interfaces with Glad To Have You, a mobile app designed specifically for the vacation rental market. This interface help generate more revenue increasing communication efficiency with your guests, providing a better guest experience, and making you more competitive to secure new rental properties. Guests can download the mobile app from the Apple App Store or Google Marketplace. RDP communicates with the Glad To Have You interface using the RDP API technology. Reservation and room information is provided to allow the guest to have truly personal experience.