Transform the Way You Manage Guest Service with RDP Engage
RDP Engage is a guest engagement platform powered by Fetch that brings communication, feedback, and service tools together in one place. It helps your team stay connected with guests, respond faster, and deliver a more personalized and seamless experience from arrival to departure.
RDP’s Guest Engagement Platform
Your Guest Experience Advantage, Built for RDP Users.
Timely Feedback Collection
Operational Clarity
Boosted Satisfaction & Loyalty
Unified Team Access
Direct PMS Connection
Data-Driven Decisions
Every touchpoint, fully connected
Complete Coverage Across the Guest Journey
Pre-Arrival
Send automated surveys to gather early feedback and personalize the experience.
Check-In
Guests receive a mobile check-in link via SMS for a smooth arrival.
On-Site
Enable real-time 2-way messaging, track requests, and send quick pulse checks.
Check-Out
Offer a mobile check-out link via SMS for added convenience.
Post-Stay
Send follow-up surveys and prompt guests to leave reviews.
Online Reviews
Monitor, respond to, and manage feedback across major review sites.
RDP Engage Key Features & Capabilities
Give your team the clarity, control, and
flexibility to act on what matters most.
Spot Problem Areas Instantly
Know How You Rank
Stay Ahead of the To-Do List
maintenance items, or recurring tasks, before they’re needed.
AI-Powered Guest Insights
Dig Deeper Into Every Rating
Make It Feel Like You
Other Offerings
Get Started with RDP Engage
Empower your team, elevate every guest touchpoint, and turn service requests into seamless operations. From faster response times to smoother communication, RDP Engage makes guest service effortless for your staff. Book your demo and experience the results-driven approach.