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Mobile Devices for Property Management Software
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To view this page and a demo of the Mobile Device modules on a smart phone,
open the device's browser and go to
http://www.resortdata.com/mobile.htm.
RDP is pleased to announce our Mobile Devices capability,
designed to improve communication with guests and employees. The five
new modules below allow the RDP system to communicate with their guests
and employees via a wide variety of handheld devices, including smart
phones and tablets.
Mobile devices can be a
very cost effective method to improve communications, because the
mobile devices do not require a cell plan if a
wireless network is available. The links
below provide additional information on each area within RDP that
utilize mobile devices:
Mobile
device programs are easy to install and require no software on
the device itself. If you are currently using the IRM.Net,
install the mobile programs on the IRM.Net server. If you do not
have the IRM.Net, contact
RDP Sales for details.
RDP Mobile programs are designed to work on most smart phones
and tablets. RDP has tested the following devices, however, if you would
like to use one not listed below, contact RDP
Support for details.
- iPhone, iPod touch, and iPad
- Google Nexus
- Kindle Fire
- Samsung Galaxy Tablet
- Toshiba Thrive
To view the RDP Mobile programs from your browser, click here.
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The Mobile Devices module allows communication with guests via
text messages to their mobile
phones. This module includes:
| Text Reservation Confirmations
When a reservation is completed from RDPWin,
Internet Reservation Module (IRM.Net), or Global Distribution
System (GDS), the RDP system can send a text confirmation to
the guest.
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Check-in Room Status
When a guest arrives at the property to check-in and
their room is not ready, the Guest Communication module can
automatically send a text to the guest to return to the front
desk and pick up a key when the room status is changed to "clean
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Guest Messages
Messages can be sent to the guest's mobile phone. For
example, when a package is delivered to the front desk the RDP
system can send a text to the guest to pick up the package.
A history of all messages for each reservation is available. |
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Sample Screens
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Housekeeping Schedules and Changing Room
Status
The Mobile Devices modules extends the power of RDP's
Housekeeping System to allow communication with the
housekeeping department via a smart phone, tablet, or
any mobile device.
A wireless internet connection or cell plan is required. The Mobile
Housekeeping capabilities include:
- Separate screens for management and housekeepers.
- Display daily schedules.
- Notify housekeeping of new assignments.
- Change room status, add notes, or change clean type.
- Clean Status Summary for management.
Click here
for a demo of the Mobile Housekeeping.
Click the Demo Login button.
Also see
Housekeeping Overview.
Management Reporting with Mobile Devices
The Mobile Devices module allows for better management of the
property from any location using a smart phone or tablet. View
reservation and revenue data for yesterday, today, or tomorrow. The
following reporting is available with Mobile Management with options to
select the time period for reporting (week, month, year, etc):
- Revenue - overall revenue, market code, rate plan, room
type, state, and source of business statistic categories are
available.
- Occupancy - overall occupancy, market code, rate plan, room
type, state, and source of business statistic categories are
available.
- Average Daily Rate - overall occupancy, market code, rate
plan, room type, state, and source of business statistic
categories are available.
- RevPAR - overall occupancy, market code, rate plan, room
type, state, and source of business statistic categories are
available.
- Flash Report
- Reservations Made Report
Click here for a
demo of Mobile Management
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The Mobile Devices modules extends the power of RDP's
Work Order and Asset
Management system to allow communication with the
maintenance department via a smart phone
or tablet. Increase the efficiency of the maintenance department
with mobile access.
A wireless internet connection or cell plan is required.
Click here
for a demo of the Mobile Work Orders
Mobile Work Order features include:
- Add new work order notifications.
- Notify maintenance of a work order.
- Head of maintenance can view all work orders assigned to the
maintenance department. Each staff member can view work orders
assigned to their account.
- All new work orders display for each maintenance staff member.
- Enter time spent on a work order from the
job site.
- Enter notes and comments on the work completed.
- Provide login credentials to vendors so they can view their open
work orders.
- Change work order status to closed upon completion
Also see
Work Order and Asset Management
Overview.
Mobile Check-In
The Mobile Devices modules extends the power of RDP's
Front Desk System to allow guest check-in from a mobile
device. Expedite the check-in process and improve customer
satisfaction. Check-in guests from anywhere on the property
including the guest's room, eliminating the need for the guest
to wait in line at the front desk.
Note: Only tablets are supported with Mobile Check-In. Smart phones are not supported.
IPads 2,3,4 and Mini are the only tablets that support
credit card swipes and receipt printing. You may still manually
enter the credit card number and then process the credit card on
any iOS or Android tablet.
Click here
for a demo of the Mobile Check-In
Mobile Check-In
Credit Card Swipes and Receipt Printing:
The following iOS peripherals are supported for swiping
credit cards and printing receipts from Mobile-Check-In.
Current features of Mobile Check-In include:
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View current arrivals list.
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Guest reservation information displayed, including folio
detail, notes, comments, itinerary, preferences, tasks, and work
orders. Click the badges to view the detail.
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Change guest status to checked-in.
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Process credit card payments, or collect cash or checks.
Credit card payments require the billing zip code for added
security.
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Scan credit card on credit card swiper or key in
the card number.
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Text or email the check-in notice to the guest.
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Capture the guest signature for credit card payments
and to indicate
they have agreed to the rental agreement.
Communicate with Wireless or Cell Technology
RDP mobile device technology can communicate using your wireless
network or cell technology. The most expensive part of a mobile
device such is the cellular calling plan, not the device itself. If a wireless network is available at
the property, purchasing an expensive calling plan for the modules is
not necessary. For example, a maintenance employee or housekeeper
could have a device that was connected only to your internal wireless
network, which provides free communication. If a wireless network
is not available, then RDP mobile modules will communicate using cellular
technology, and a calling plan for the device is required.
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Live Mobile Devices
Demo for Smartphone or Tablet |
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