Change Tracking Using RDPWin

8/1/2007 - It can be useful to see how data looked prior to changes. For example, a reservation may have an arrival date of 9/1/2009 now, but has date ever been changed? If so, what was it before? Has it been changed more than once? Which user(s) made the change and when? If the date change caused a rate change, what was the rate before? To answer these questions and many more, RDP announces RDPWin change tracking. Features include:

· Changes to reservations made using RDPWin are tracked, including who made the change and the date and time of each change.

· View the reservation exactly as it appeared before and after each change.

· Reporting is available. Show changes by date, person, reservation, type of change, etc.

· Easy installation. Just update to the latest version of RDPWin

· Note: Pervasive Version 9.5 or higher is required for the Change Tracking Module

View the Change Tracking Demonstration Video (Flash Format)

Change Tracking Sample Screens

Change Summary Displays One Line Per Change

When the Changes tab is selected on a reservation, one summary line is displayed for each time the reservation was changed without regard to how many separate fields were changed. Double-click any summary row to see the complete detail of all changes made to each field on the reservation. The summary change screen is below and the detail of each change further below.

Detail on Each Change is Tracked

The system stores all details of each change. In the example below, the user "Barry" made a change on 3/1/1998 at 4:51 PM. He changed the number of nights from 3 to 7, as well as changing the total reservation price from $762.42 to $1307.48. The other reservation changes are shown below.

Show All Reservation Detail Before and After Each Change

You can display the reservation detail before and after every change. In the example below the reservation appears before the last change. If a given reservation had 10 changes, you could view the reservation as it appeared at any of the 10 points in time!

View the Change Tracking Demonstration Video (Flash Format)

Change Analysis Screen

In addition to viewing all changes to a given reservation you can use the Change Analysis screen to review all changes to all reservations for a given date range, or by a given person. The change analysis screen appears below. In this example we are looking at all changes made by "Barry" from 2/15/1998 to 3/1/1998. A wide variety of change analysis are possible.

View the Change Tracking Demonstration Video (Flash Format)

Other New RDP Modules

New Module Availability Requires
RDPWin Other Requirements

Reservation Denial Tracking Now Yes RDPWin 2.xxx or higher

Change Tracking Direct from RDPWin Now Yes RDPWin 2.xxx or higher

Travel Services (Insurance, Security Deposit, etc.) Now Yes None

Housekeeping Forecasting, Scheduling, and History Now Yes None

Work Orders & Equipment / Room Inventory / Asset Mgmt. Now Yes None

Wireless or Wired Internet Access and Billing Now No Bridge Computer

Booking Pace & Occupancy Forecasting Now No Crystal Reports

Customer Relationship Management (CRM) / Guest Rewards Now Yes None

Room Key Interface - VingCard Vision 3000 Now No Bridge Computer

Virtual Store - Sell Other Items Using IRM Now No Internet Reservation Module (IRM)

Messaging - To Do List - Trace System Now Yes None

Video Check-out From Room Now No Movie Billing Interface

Conference Room & Activity Scheduling Now Yes None

Internet Reservation Module Now No Win2003 Bridge Server

Global Distribution System Interface (GDS) Now No Bridge Computer

Fast Credit Card Processing Via Internet Now No Installed by SDC

New Module	Availability	Requires RDPWin	Other Requirements
Reservation Denial Tracking	Now	Yes	RDPWin 2.xxx or higher
Change Tracking Direct from RDPWin	Now	Yes	RDPWin 2.xxx or higher
Travel Services (Insurance, Security Deposit, etc.)	Now	Yes	None
Housekeeping Forecasting, Scheduling, and History	Now	Yes	None
Work Orders & Equipment / Room Inventory / Asset Mgmt.	Now	Yes	None
Wireless or Wired Internet Access and Billing	Now	No	Bridge Computer
Booking Pace & Occupancy Forecasting	Now	No	Crystal Reports
Customer Relationship Management (CRM) / Guest Rewards	Now	Yes	None
Room Key Interface - VingCard Vision 3000	Now	No	Bridge Computer
Virtual Store - Sell Other Items Using IRM	Now	No	Internet Reservation Module (IRM)
Messaging - To Do List - Trace System	Now	Yes	None
Video Check-out From Room	Now	No	Movie Billing Interface
Conference Room & Activity Scheduling	Now	Yes	None
Internet Reservation Module	Now	No	Win2003 Bridge Server
Global Distribution System Interface (GDS)	Now	No	Bridge Computer
Fast Credit Card Processing Via Internet	Now	No	Installed by SDC

Hotel / Resort Software Overview

Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Resort Overview. Our Campground management system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.

For a printed brochure and pricing, download the brochure in Microsoft Word or Adobe format or contact us directly.

Core RDP Modules		Interfaces
Technology Overview - RDPWIN Sample Screens Sample Reports Reservations Rates & Yield Management Packages Front Desk & Night Audit Groups & Conferences Travel Agents/Wholesalers Guest History & Marketing Housekeeping Scheduling General Ledger - Hotels Trust Accounting - Owners E-Mail Marketing Crystal Reports Hardware Requirements	Internet Reservation Module (IRM) Vacation Rentals (Condo Accounting) Timeshare & Interval Ownership Campground Management Guest Itinerary & Concierge Activity Scheduling (bike rentals, etc) Wait List / Denial Tracking / Res Quotes Frequent Guest/Rewards Work Orders & Asset Management Booking Pace & Forecasting Virtual Store On Internet Messaging/To-Do List Change Tracking 24-Hour Support RDP Headquarters in Vail Customer List and Comments	Overview Of All Interfaces Global Distribution System (GDS) Central Reservations SDC Credit Card Interface High Speed Credit Card Authorization In-Room Video Checkout Call Accounting Point Of Sale Voicemail Maid-Phone (Housekeeping) Environmental Back-Office Accounting Vacation Rental Trust Accounting Nomadix Wireless Internet Billing Room Key (Ving Card, etc.) RDP Partners and Alliances

Vacation Rental and Condo-Hotel Features & Links
Maximizing owner satisfaction and increasing management revenue since 1981
Data Flows from Reservations to Owner Statement Full Trust Accounting Capabilities Equalize Owner Rental Revenue Pay Bills for Owners and Guests Powerful Reservation Board (Tape Chart) Work Orders & Asset Management Housekeeping Forecast, Schedule, & History Mix of Rental Types - Condos, Houses, Hotels, Timeshare Internet Reservations with Pictures and Virtual Tours Live Demonstration of Internet Reservations E-mail Integration for Guests, Owners, etc. Short Term and/or Long Term Rental Lock-Off Units Allowed Manage Units Not in the Rental Pool Extensive Custom Reporting with Crystal Reports Reservation Quotes, Wait List, and Denial Tracking Customer Relationship Management (CRM) Travel Agent Commissions Deducted Unlimited Charges Per Owner	Various Billing Cycles - Monthly, Quarterly, etc. Split Revenue Across Billing Period Fast Production of Owner Statements Month-to-Date & Year-to-Date Totals Per Owner Statements Can Always Be Reprinted Print Checks to Owners Integration to GDS, POS, Phones, Credit Cards, etc. Accounts Receivable with Aging Automatically Print or E-mail Overdue Notices IRS 1099 Year-End Reports Room Moves Pay Correct Owner Yield Management Integrated Sharewith Folios or One Guest With Multiple Folios Taxes Adjusted for Length of Stay and Location Timeshare and Interval Ownership Allowed All RDP Hotel Features Available for Owner Systems Customer List and Quotes Home Page - Vacation Rentals & Condominium Hotels Why Buy From RDP?
Hotel and Resort Overview Vacation Rentals and Condo-Hotel Overview Timeshare / Interval Ownership Overview Discount Available When Converting to Resort Data Processing (RDP) from First Resort Software

Internet Reservation Info & Demos:
Condo-Hotel IRM.Net Demo Vacation Rental IRM.Net Demo Timeshare IRM.Net Demo Hotel/Resort IRM.Net Demo Campground IRM.Net Demo	Owner Account Access via IRM.Net Sample IRM.Net Screens Internet Reservation Overview IRM.net Knowledge Base Articles