Hotel and Resort Software Overview

Maximizing guest satisfaction and increasing management revenue since 1981

RDP was founded in 1981 to develop software for hotels and resorts. We now have over 1000 customers and 26 years experience with hotel management. This page describes our hotel and resort features. Please see our "Product overview" page for information on our software for Vacation Rentals, Condo-Hotels, Timeshare/Club Management and Campgrounds. Use the links below to learn more about RDP's Hotel & Resort software:

Core RDP Modules	Additional Topics	Interfaces & Misc.
Reservations Internet Reservation Module (IRM) Central Reservations Rates & Yield Management Packages Front Desk & Night Audit Groups & Conferences Travel Agents/Wholesalers Guest History & Marketing Guest Itinerary & Concierge Conference Rm & Activity Scheduling Guest Wait List Denial Tracking Frequent Guest/Rewards Housekeeping Scheduling General Ledger Change Tracking Work Orders & Asset Management E-Mail Confirmations & Marketing	Technology Overview Sample Screens Sample Reports Crystal Reports Training Hardware Requirements Messaging/To-Do List 24-Hour Support About Resort Data Processing RDP Headquarters in Vail Customer List and Comments Vacation Rentals/Condo-Hotels Timeshare & Interval Ownership Campground Management Vacation Rental Trust Accounting Preprinted Forms Available Vacation Insurance & Services	Overview Of All Interfaces GDS Interface Protobase Credit Card Interface High Speed Credit Card In-Room Video Checkout Call Accounting Point Of Sale Voicemail Maid-Phone (Housekeeping) Environmental Back-Office Accounting Nomadix Wireless Internet Billing Room Key (Ving Card, Kaba, etc.) RDP Partners and Alliances Referral Program (Earn Cash) RDP Corporate Office Recent News & Events

Click on any box for more details on that topic

Sample RDP Property Management System Screens

Use the links below to view the sample RDP screens. Click on the header of any section for an overview, if available. A complete system overview is also available as well as sample reports.

Reservation Features		System
Configuration Introduction Find Reservation New Reservations Available Rooms Yield Management Analysis Availability Tape Chart House Status Unique Rates for Every Room Held Deposits Reservation Detail Tabs	Change Guest Email Confirmations Add Room Add Sharewith Add Work Order Guest Folio Activities Check In One or All Check In Groups Post Charges Take Deposits/Payments Issue Refund Check Out One or All Check Out Group Members UnCheck-out Cancel One Res Cancel Groups Uncancel Res	RDPWin Log Comment Labels Add Rate Sets Change Rate Sets' Defaults Lowest Rate Rate Plans Rate Plan Patterns DDF Info Menu Security RDPWin Monitor System Configuration Protobase Configuration VRS Configuration
Groups	Agents	Owners
Introduction Add List Find Change Adjust Room Blocks Post Charges Payments Refunds Statements	Introduction Add List Find Change Post Charges Payments Process Commissions Statements	Introduction Add List Find Change Post Charges Res Related Charges Payments Process Revenue Reports Statements 1099 Electronic Filing Audit Report
Reporter (Crystal Reports)	Stats	CRM
Reporter Sample Reports	Totals Room Revenue Totals by Room Type Totals by Room Type 2 BR	Analysis Configuration Guest Information Statements
Accounting	Housekeeping	Work Orders & Asset Management
Configuration Add G/L Account G/L Account List Adjust Account Balances Change Offset Accounts Pay Taxes Reconcile Bank Accounts Check Vouchers Trial Balance Trust Summary Trust Transfers	Configuration Schedule History Analysis History Analysis by Property History Display History Change Monitor Status Room Status Reports	Introduction Monitor - New Monitor - Open Monitor - Closed Monitor - Closed & Grouped Monitor - By Status & Vendor Vendors Vendors - Show Contacts Vendors - Add Vendor Vendors - Enter Invoice Amt Vendors - Work Order Billing Vendors - Process Payables Vendors - Statements Resort Assets Configuration
Timeshare Topics
Basics	Weeks	Contracts
Configuration Dates Owned Tab	Add Weeks Analysis Change Weeks Expire Banked Weeks Generate Weeks Owner Weeks Tab	Contracts Tab Generate Weeks from Contracts

RDP Sample Reports

RDP provides over 300 standard reports, each of which can be customized with Crystal Reports. The reports listed below is a small sample of what is available. Additionally, you may click on the heading, such as Reservations, for an overview of that software. With Crystal Reports, you or RDP can create virtually any report required.

RDP offers a wide variety of pre-printed forms, such as folios or confirmations. See RDPForms or call 800-737-7277.

Sample Screens are also available for display, as well as a complete Software Overview.

~ Sample Reports ~ Create Virtually Any Report Using Crystal Reports
Reservations	Front Desk	Owner Accounting
Individual Confirmation Group Confirmation Confirmation with Itinerary Reservations Changed By Date New Reservations Made Today Reservations Canceled Today Paid Deposit Confirmation New Deposits By Arrival Date New Deposits Due w/in 30 Days New	Arrival Report Departure Report Guest Folio House Status Report Phone Charges New Reg Card w/ Parking Permit New Room Status - All Rooms Shift Charges New ** Telephone Operator List	Trust Accounting - Various Reports Vacation Rental System - Various Owner Statement Owner Statement w/ Shared Expenses MTD YTD Recap Owner 1099 Room Nights by Res & Rm Types New Owner Revenue Transactions New
Marketing	Groups	Forecasting
Past Guest Marketing Letters Direct E-Mail Marketing Guest Marketing (by Zip Code)	Group Listing Group Statement Reservations by Group Group Arrival Report New **	6 Month Forecast Comparisons to Previous Year
Audits	Stats & Analysis
Telephone Operator List Complete Transaction Report Payments by Method Advance Deposit Ledger Guest Ledger Balance Due Checked-Out Guests with Balance Daily Manager's Report Daily Manager's GL Recap Daily Flash Report Maintenance Rooms - Future Complimentary Reservations	Market Code Analysis Monthly What-If Analysis Monthly Revenue Breakdown Occupancy by Market Code Rate Plan Comparison Revenue by Room Type Revenue by Source Code	Revenue by State Revenue by Room Number Revenue by Market Code Revenue by Rate Plan Top 10 Travel Agents Top 10 States Top 10 Guests by Nights
Activities/Itineraries	Housekeeping	Work Orders & Asset Management
Guest Tickets (Coupons) Activities by Vendor	Housekeeping Scheduling	Work Order Monitor & more

Pre-Printed Forms Available

See RDP Forms or call (800) 737-7277 for details.