Send Notices to Guests by Arrival Date

Updated: 09/21/07
Article ID#: FC000007

Overview

The E-mail Confirmation screen allows Crystal reports to be sent by arrival date. This is useful for sending reminders or notices to guests a week or several days before they arrive. Send to a specific or range of arrival dates.

Steps to Sending Arrival Notices

Select Confirmations from the Reporter -> Mass E-mails submenu.
Select a date or a range of dates using the Arrival - Start and Arrival End date fields.
Enter the e-mail address (to be visible to the guest) from which the notice is sent. Defaults can be configured to avoid repetitive entry.
Enter the appropriate text in the Subject field.
Use the Browse button to select the report to be included in the body of the e-mail or click on the E-mail Body tab below to type in text directly. Either a report or typed text must be entered.
Select a confirmation report to be included as an attachment and the format in which it is to be sent. Additional attachments can be included as well. Select the None radio button to send the confirmation without an attachment.
Click the "Show Recipients" button to view the list of guests that have the appropriate arrival dates. Those without an email address or a Status other than OK will not receive the e-mail.
When satisfied with the preview list, click Send (next to the arrival dates) to give the command to send the e-mails.