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Crystal Reports
Updated: 10/08/09
RDPWin uses Crystal Reports as the basis for over 300 reports. During installation, if time permits, RDP will modify some of these reports and create new ones to meet the unique requirements of each customer. After installation, customers can create their own reports or modify system reports using Crystal Reports 2008. Crystal Reports is the most popular report writing tool in the world and allows the use of graphics, colors, charts, and fonts which improve the look of all guest correspondence. To create or modify reports, customers must purchase a copy of Crystal Reports 2008. It can be purchased directly from www.cdw.com, or other websites.
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Crystal Reports 2008 |
Crystal Reports 2008
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| Crystal Report Topics Covered in this Document |
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Click here to review details on
Installing Crystal Reports 2008.
Reporter Module Features
RDP provides over 300 standard reports with the Reporter module. These reports can be used "as is" and also serve as a template for creating custom reports. RDP is continuously adding new standard reports. All new standard reports are provided to those customers with a current support contract at no additional charge.
- Automatically create a wide variety of graphical reports.
- Add pictures, clipart, and/or logos to any report.
- Export reports to a wide variety of standard formats, including HTML, Microsoft Excel, Microsoft Word, and e-mail.
- Create mailing labels for guests, travel agents, groups, and companies using "four across" labels and a laser printer.
- Eliminate mailing costs by sending confirmation and marketing materials via e-mail.
- Access most RDP data. Virtually any field in any RDP data file can be included on any report. It is also possible to include fields from different data files on the same report.
RDPWin Reporter for Crystal Reports
Reports appear on a primary screen within RDP's windows based RDPWin property management system. They also appear on various RDPWin sections. For example, the arrival report appears in the Reservations section as well as the Reporter. A sample of the RDPWin Reporter appears below. Areas of this sample screen are:
| RDPWin Report Viewer Area |
Definition |
|---|---|
| Navigation | RDPWin Reporter navigation area allows switching from the "Reports" listing to sending e-mails to guests or other masters. The "Security" option allows only certain users to have access on a report by report basis. |
| Confirmations and other reports can be sent via e-mail, as well as mass e-mail to past guests, travel agents, groups & owners. See RDP E-Mail for details. | |
| Security | Each report can have security assigned. For example, a front desk clerk may be able to view the arrival report, but not the daily revenue totals. If a given user does not have proper security access to a report folder, the folder does not appear as an option. |
| Report Folders | Reports are separated into categories by folder name, such as Front Desk, Night Audit, etc. As you create new reports with Crystal Reports, you can add them to an existing folder or create a new folder, such as "Manager's Reports". |
| Report Names | On the right-hand side of the screen below, the names of all reports in the folder category appear. In the example below, the category is Analysis. If the user does not have the proper security setting for a given report, it will not appear in the list. |
| Report Description | A short description of the highlighted report appears below the reports listing. In this example, the "AnalysisAgents" report is highlighted and the description appears at the bottom. |
| RDPWin Crystal Report Viewer for over 300 Reports, E-mail Confirmations, Export to Excel, etc. |
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Create Custom Reports with Crystal
All 300+ Crystal Reports provided by RDP can be viewed on the
screen or printed without any training, as long as the employee has been given property
security access to the report. Customers can make simple changes to reports
without any training from RDP by using Crystal Reports Version 10.0 Standard Edition.
Any customer who is already familiar with Crystal reports, can make more complex
report changes and create their own reports, without any additional training from
RDP.
RDP has developed a training course for Crystal Reports for those
customers who are not familiar with this software and wish to make complex report
changes or create their own new reports. There are
classes available throughout
the year at RDP headquarters in Vail,
Colorado. Please contact RDP Sales at (970) 845-1140 for a schedule of classes.
| Level 1 Course Topics | Level 2 Course Topics |
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Custom Reports
Custom Reports can be requested. For more information, see Custom Reports.
Sending Crystal Confirmations Via E-mail
Confirmation letters can be sent via e-mail or fax, or printed and mailed via US Mail. Click here to see a sample confirmation, and learn more about the e-mail capabilities built into the RDP system.
Email Marketing |
| RDPWin and the Internet Reservation Module automatically sends e-mails
to all guests, owners, travel agents and groups who make reservations. These
confirmations can be completely customized for the appearance desired. Additionally
any system report can be sent via e-mail to and person our group in your address
book. For example you could e-mail the daily manager report to a group of
ten managers simultaneously. E-mail is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core RDP system at no additional charge. E-mail features included in the system:
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E-Mail Related Topics |
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The following links are available for documents related to e-mail and Resort Data Processing:
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Crystal Reports' Requirements
| Data Server = Windows 2000 or Windows 2003 |
RDP Crystal reports requires that the data server runs Windows 2000 or 2003 as the operating system. RDP does not support Crystal Reports on any version of Novell or Windows NT. |
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| RDPWin Installed on Windows XP Professional Workstations |
RDP's windows based software, RDPWin, must be installed on each workstation that will view or print reports. RDPWin provides the security to verify that a given employee has the proper rights to run a given report. Workstations must run XP Professional as the operating system to use RDPWin. |
| Laser Printer | A laser printer is required for all Crystal Reports output. One laser printer can be shared between multiple workstations. |
| Modify Crystal Reports | To modify RDP Crystal Reports or to create your own reports, purchase Crystal Reports 2008. Version 10 or XI may also be used to create and modify RDP Reports. |
| Pervasive Database Version 9.52 or Higher |
RDP Crystal Reports are based on the Pervasive.SQL database, which is installed on the data server. The version must be 9.52 or higher. |
| E-mail Capabilities | Click here to learn about the e-mail capabilities of Crystal Reports. |
New Crystal Reports Available for Customers
RDP periodically releases new Crystal Reports available to all customers with a support contract.
View Sample Reports
Click here to view RDP Sample Crystal Reports. Other links to topics related to Crystal Reports appear below.
Software Overview
Resort Data Processing (RDP) software has been installed since 1981 at over 1000 locations worldwide (see customer list). Please use the links below to learn more about RDP software for Hotels and Resorts. If you are renting homes or condominiums on a short term basis, please start with Vacation Rental Overview. Timeshare properties should begin with our Timeshare Resort Overview. Our Campground management system is also available. Our systems are fully integrated, so all features in our hotel system are available for vacation rentals and timeshare resorts and vice versa.
Please contact RDP Sales for pricing information or to schedule an onsite demonstration.